How Do I Contact Spotify?
Updated: Dec 29, 2022
Contents:
Contacting Spotify is easy, but getting Spotify to respond is hard.
If You're facing a serious technical issue or just have an urgent question you need a proper answer to, it's necessary you'll know who / how to contact Spotify.
Since Spotify started their operations they had grown substantially and providing quality tailor made support to 100M+ paying users is extremely hard.
Let’s start with the basics, Spotify phone contact and Spotify email address.
Spotify’s US contact phone is 1-800-952-5210** and both info@spotify.com & support@spotify.com are valid contact mails through which Spotify offers customer support.
**IMPORTANT NOTICE:
Based on Spotify Terms of Service the number above (1-800-952-5210) is available only to California residents.
If you are a California resident, you may have the Agreements mailed to you electronically by sending a letter to Spotify USA Inc., Attn: General Counsel, 4 World Trade Center, 150 Greenwich Street, 62nd Floor, New York, New York 10007, USA with your email address and a request for the Agreements. In addition, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at 1-800-952-5210 in order to resolve a complaint regarding the service or to receive further information regarding use of the service.
The problem is, both ways will probably won’t get your question answered or issue fixed.
Why can’t I just contact Spotify via e-mail? You can, but because of their huge client base the chances you’ll get the response you need quickly are slim, more so, sometimes you’ll get no answer at all.
So what should I do? Spotify provides a few alternatives to contacting by mail and phone:
Contact through chat.